Protected customer work
Customer workspaces are protected by role-based access controls and designed to keep each customer’s work within its authorised boundary.
Trust & Security
Serious controls, clearly stated.
Redcliffe handles regulated content and review records with security, privacy, and customer control built into the service. Detailed vendor, processing, and control information is available through a structured security review.
Public commitments
The protections that matter to the work.
Customer work is protected throughout the review lifecycle, while approval remains with the people accountable for it.
Encryption
Customer data is protected in transit and at rest using the safeguards provided by Redcliffe and its contracted service providers.
A clear AI-use boundary
Customer content is not used to train public foundation models
Customer-owned approval
Publication approval remains with the customer’s authorised reviewer
Customer data
Your work is used to deliver your service, not train public models.
Redcliffe processes submitted content to perform the Review, Create, Update, monitoring, or connected workflow the customer requests. We do not opt customer inputs or outputs into public foundation-model training or move customer content into another customer’s workspace.
Enterprise Agent Gateway connections use permissioned access and return work to the same customer-owned review and approval path.
Enterprise diligence
Detailed diligence, shared responsibly.
Qualifying customers and prospects can review the materials they need for procurement, risk, and data-protection diligence.
Available during review
- Data-processing terms and current subprocessor information
- Processing locations and international-transfer safeguards
- Retention, deletion, support-access, and incident-response information
- Security questionnaires and integration-control review